TaxEd’s Q&A service – get answers to your tax questions

Charities, Councils, Public, Training
Author: Lisa Wang
1 Oct 2025

TaxEd’s Q&A portal, unique to the TaxEd membership, allows members to ask tax questions directly to our in-house experts. With the recent increase in ATO scrutiny it can be wise to get a second opinion on difficult tax issues. However, the time and cost of doing so may mean this is not always a practical option for Governments and Not-for-Profit organisations.

TaxEd’s Q&A portal enables members to ask tax questions under one of the five modules relevant to Government and Not-for-Profit entities; FBT, GST, Salary Packaging, Payroll and Eligibility.

Once the question has been submitted, it is automatically sent to one of our tax experts with the answer sent back to the member via email. The TaxEd Q&A portal also stores the question and answer in the organisation’s Q&A database allowing it to be viewed at a later date.

How to submit a question?

Once a TaxEd member logs into their account (via the person icon in the top right-hand corner of the TaxEd homepage), they will be able to find the Q&A service under the MEMBERSHIP+ drop down menu.

Top Line Homepage 2

Here, members will have the option to select “Ask a Question“. This is where members submit questions using the online submission form. Simply select the most relevant module (FBT, GST, Salary Packaging, Payroll or Eligibility), provide a question subject and then input the question via the free text box (see below screenshot). Once submitted, an answer can generally be expected within 2-3 business days, ensuring a timely answer to your question.

Q&a Page

Under “My Q&As” you will find past questions asked by your organisation. Your organisations questions are stored confidentially on our Q&A portal and only available for viewing by members of your organisation.

So, do you have a tax question for our tax experts?

Get the answers your looking for in a time and cost effective and accurate way, via our Q&A portal.

We’re here to help!

Interested in a TaxEd membership? Check out the full range of membership benefits here.


Have any a question for our tax experts? Please ask us via the Q&A portal.

Need some cost effective tax support? Become a TaxEd member! Visit our website here for more information.

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This article provides a general summary of the subject covered as at the date it is published. It cannot be relied upon in relation to any specific instance. TaxEd Pty Ltd and any person connected with its production disclaim any liability in connection with any use. It is not intended to be, nor should it be relied upon as, a substitute for professional advice.

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